Returns and Exchanges

Using this website: You are deemed to have read and agreed to the following terms and conditions. Unless otherwise stated, the contents of this site including, but not limited to the text and images contained herein and their arrangement are the property of Seamax. All trademarks used or referred to on this website are the property of their respective owners. The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and Seamax.

The price amount shown from the website can be displayed in US Dollars or Canadian Dollars. All prices do not include the applicable taxes. Shipping and handling costs could be additional costs shown from the shopping cart. Standard shipping insurance value is included in the price. 

Any refund amount is based on the lesser of the current price of the item or the price for which it was purchased, more detail of return or refund, look at our Return Policy.

Shipping, Handling and Taxes: the buyer, is responsible for all applicable charges including but not limited to; shipping, handling, delivery, taxes and applicable tariffs associated with the purchase. All shipping rates will be calculated by the shipping company with your distance from us. Sometimes we will issue a flat rate or free shipping of some items also.

Our Shipment: We can usually ship these orders within 2 business days from the day we receive full payment. All payments other than PayPal instant payment and credit card must clear our bank first before we can release the order for shipment. Please allow 5-10 business days for the payment to clear. As soon as we ship out your order, an automatic email is generated and sent to the email address provided in the order. You're also welcome to check in on your order status anytime by logging back into your account on our site and selecting the order status page.

Risks associated with shipping: When we ship the product, our liability for damage or breakage on the shipment will be limited to the coverage provided by the carrier’s terms and conditions. You would like to help our customers to purchase additional insurance coverage for the full value of the product when you order. The appropriate request should be made when you submit your order request.

Limitation of Liability: The maximum liability to you on products purchased from Seamax shall be limited to the purchase price of the products you paid. We will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies in all cases however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or other reasons. Some of these limitations may not apply in some jurisdictions and those damages limitations not allowed under by exclusion or restriction under law may not apply to you.

Linking and Framing of this website: Links to this website without the expressed permission of Seamax are strictly prohibited. We reserve the right to cancel or revoke any permission given to link to our site at any time for any reason, without any notice without liability to you or any other person. Framing of this website or any of its content in any form or by any method is strictly prohibited.

Third-Party Sites: Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the service or support for those third-party sites if you have any concerns. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all customers to review said privacy policies of third-parties sites.

Compliance with Laws: Customers may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. You further agree not to transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

Other Terms: If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent.

Copyright Notice: Copyright and other relevant intellectual property rights exist on all text relating to the Seamax service and the full content of this website. Our logo is a registered trademark of Seamax in Canada and other countries.

Inflatable Boat Warranty: Seamax inflatable boats are warranted to be free of defects in material and workmanship during the period described following. The copy original receipt of purchase will be required upon submission of a warranty claim and must detail the date of purchase, the company where you purchased, the product and the sales receipt number.

Warranty Coverage: The boat’s hull, floor, all hull attachments and accessories, but not limited to, floorboards. seats, rope holders, oarlocks, oars, rope, air pump, lifting handles, D rings, oar holders, valves, seat webbing, and transom integrity are covered by this Limited Warranty for one (1) year from the date the product is first sold. All the air-holding fabrics are warranted against defects in material or workmanship that cause blistering and delaminating for three (3) years for all seams and five (5) years for Duratex (PVC) fabrics. The repair, replacement of parts, or the performance of service under this warranty does not extend the life of this warranty beyond its original expiration date. Unexpired warranty coverage can be transferred to a subsequent purchaser upon proper registration of the product.

What is NOT Cover: This Warranty applies only to defects in material and workmanship; it does not apply to normal wear and tear, normal discoloration or colour fading, or damage caused by:

(1). Neglect, lack of maintenance, accident, commercial, abnormal or improper use or bad assembly; (2). Use of an accessory or part neither manufactured nor sold by us; (3). Participating in or preparing for races or other competitive activity; (4). Alteration or removal of parts; (5). Improper protection against UV-light; (6). Has been repaired, modified or tampered with by someone other than the manufacturer; (7). Damage or deterioration of the fabric due to exposure to fuel, harsh solvents or any other chemicals; (8). Seam separation due to heat exposure; (9). Has not been assembled, used, and maintained by the instructions or owner's manual accompanying the product; (10). Has been damaged as a result of shipping, warehousing, or storage.

Seamax limited warranty does not cover incidental or consequential costs and expenses such as haul-out, launching, towing transport and storage charge, telephone or rental charges of any type, inconvenience, waste of time or income losses, or other consequential damages.

Commercial or Associate User Warranty: If any Product is purchased or used for rental or other commercial purposes, or for/by a corporation, partnership, company, organization or association including without limitation camps, clubs, resorts, schools, or the like, then the term of this Limited Warranty is limited to a period of one hundred and twenty (120) days of parts and 2 years of PVC material, after the date of original retail purchase.

Extend Warranty for Commercial and Associate User: A full covered 3 years warranty package is available to our boats, We suggest you can contact us before you check out your purchasing online, we can provide you with the best rate for such package based on your purchasing. Remember you also can purchase your extended warranty within 30 days of your boat purchasing.

Operator Responsibility: The operator (driver) is responsible for the correct and safe operation of the boat and the safety of its occupants and the general public. It is strongly recommended that each operator (driver) read and understand its entire manual before operating the boat. Be sure at least one additional person on board is instructed in the basics of starting and operating the outboard and boat handling in case the driver is unable to operate the boat.

Small Parts Free Replacement: Remember, you can report a small problem by phone or email with a picture, such as missing parts, small component broken or none matching well, we will solute such problem without any charge, we may pay shipping fee only. And it is still flexible. This service is good for the whole warranty period.

Warranty Return Shipping Fee Policy: We will pay for the two-way shipping within 30 days of purchase if the purchased items have defects. We will pay the return shipping fee within 90 days of purchase. Customers will pay the two-way shipping fee after 90 days when warranty service is required.

Boat Bags Warranty: All the bags including boat carry bag, bow bag, seat cushion, under-seat bag and their fittings are 30 days warranty. Free bundle items at promotion are 30 days warranty as well.